Service status.
Whether Callout is working right now, component by component, and where we post incidents when it isn't.
Checking status…
Getting the latest from our incident log.
- Components
- Checking
- Reported by
- Our team, not a monitor
Components
- WebsiteChecking100%uptime, 90 days
calloutapp.co.uk and everything on it.
30 days ago60 days ago90 days agoToday - Mobile appsChecking100%uptime, 90 days
The Callout app for iOS and Android.
30 days ago60 days ago90 days agoToday - Job matchingChecking100%uptime, 90 days
Posting a job, broadcasting it to nearby trades, and offers coming back.
30 days ago60 days ago90 days agoToday - PaymentsChecking100%uptime, 90 days
Taking and holding payment, price changes, releases and refunds.
30 days ago60 days ago90 days agoToday - Messaging and notificationsChecking100%uptime, 90 days
In-job chat, push notifications, SMS and email.
30 days ago60 days ago90 days agoToday - SupportChecking100%uptime, 90 days
The support inbox and open disputes.
30 days ago60 days ago90 days agoToday
- No incidents reported
- Degraded
- Outage
- Before records began
Uptime is over the days tracked in the last 90, from the time each part was reported down. Degraded time counts as up. It is left off where an outage was recorded without its times.
Recent incidents
Anything that affected people using Callout, with what happened and when. Nothing gets quietly removed from it.
10 November 2026
No incidents reported.
9 November 2026
No incidents reported.
8 November 2026
No incidents reported.
7 November 2026
No incidents reported.
6 November 2026
No incidents reported.
5 November 2026
No incidents reported.
4 November 2026
No incidents reported.
How this page is maintained
By people. When something goes wrong, our team reports it in our own admin system and this page shows it within a minute, along with what we are doing about it. When it is fixed, they mark it resolved and that part goes back to green. Nothing here is measured by an automatic monitor, so it can lag reality by a few minutes at the start of an incident.
A green day on the strips means no incident was reported that day. The uptime figures are worked out from the time each part was reported down, not measured, and they leave out days before we started keeping records.
If our own servers are down, this page cannot reach the incident log either. It tells you so and shows the status we last set by hand instead, which we update separately during a major outage.
We post live updates to @CalloutBusiness as well, which updates faster than a redeploy can.
Seeing something broken that this page says is fine? Tell us. If it turns out to be your account rather than our systems, Report a problem has the right route.
Still stuck? Write to us.
A person reads every message. Include the job title and your postcode and we can usually answer in one reply instead of three.
- support@calloutapp.co.uk
- Mon–Sat, 8am–8pm